Thursday, March 20, 2008
VIP?
This week I've had the pleasure of treating a VIP. A Very Important Patient, as noted this means that this persons requires excellent patient care, customer service, and top medical attention. These patients and their families should expect to be kept fully informed, receive immediate attention when their call lights are pressed, and benefit from exceptional therapy. Wait a minute. Shouldn't all patients be receiving this level of care? Shouldn't all patients share these expectations?
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1 comment:
uhh.. yeah. i thought so too!
"OT personnel shall provide services in a fair and equitable manner." (Code of Ethics, W&S, p. 1008)
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